E-commerce fulfilment & outsourced warehousing

We take the burden of logistics off your shoulders, helping you save time, lower costs and grow your business.

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Logistics manager

You can now store your stock in Inospace's fulfilment warehouses, and we pick, pack and ship your products while allowing you to monitor every order as its being delivered.

Give your customers the e-commerce experience they deserve while enjoying Inospace's range of other innovative spaces and free benefits, all under one roof.

How it works

You drop it
You drop it

you drop it

Drop off your stock at our fulfilment warehouses situated in Inospace's secure logistics parks.

We store itWe pack itWe ship it
We store it

we store it

Your e-commerce store is connected to our online platform, and we store your stock until your orders come rolling in.

We pack it

we pack it

When an order is placed our team of logistics specialists pick and pack your products with your packaging.

We ship it

we ship it

We dispatch and track orders based on your courier requirements and send them directly to your customers.

You track it
You track it

you track it

Access real-time reporting for your stock as it moves through the fulfilment cycle.

Our guarantee

Less than 2 days dock to astock
Dock to stock in less than 2 days
98% pick order
98% Pick order accuracy
24 Hour despatch
Same-day despatch
for orders received by 3pm

Choose your plan

Our transparent pricing plans are designed to scale with your business, giving you the flexibility, affordability and personalised service you need.
Flexi Starter plan
Get started with our Flexi Starter Plan, tailored to fit your exact order and storage needs for optimal cost efficiency.
Pick & pack: pay per order
Storage: pay for the exact volume of stock stored
Manage up to 100 SKUs
R3 000
Fixed monthly rate (ex VAT)
Terms & conditions apply
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Custom plan
If you ship more than 100 orders a month, we will tailor a custom fulfilment offering based on your needs.
Scalable solution for your business
Access to discounted shipping rates
Only pay for the space you use
Advice from our expert logistics team
Access insights to grow your business
Why choose Inospace
We know that e-commerce entrepreneurs and business owners have different logistics needs at different times. Our range of logistics services allows you to create your perfect solution.
Low shipping rates
Low shipping rates
Our online platform automatically selects the lowest pre-negotiated courier prices as well as the most favourable terms based on your requirements.
No Pricing Surprises
No Pricing Surprises
You get one monthly bill and know exactly what you're paying for upfront, with no hidden fees.
Logistics professionals
Logistics professionals
Grow your business with the help of experienced client service professionals who understand logistics, warehousing and fulfilment.
All under one roof
All under one roof
You can choose a range of solutions in our serviced logistics parks, whether it's dedicated warehousing, storage, offices or access to our fully-kitted business hubs with free meeting rooms, wi-fi and workspaces.
Free Inocircle membership
Free Inocircle membership
When you use our fulfilment services, you are eligible for free membership of the Inocircle business community, which gives access to a network of over 1500 businesses and exclusive deals.
Seamless e-commerce
Seamless e-commerce
With our online platform, you get a wide selection of integrations that sync your favourite shipping platforms and marketplaces and give you a real-time view of inventory, products and orders in one easy place.
E-commerce integrations
We offer seamless integrations with all major e-commerce platforms providing a turn-key solution and delivering exceptional customer service.
Shopify ecommerceMagento ecommerceWoocommerce ecommerceEtsy ecommerce
Frequently asked questions

What are the ecommerce platforms that your services are compatible with?

Our services are compatible with over 20 popular ecommerce platforms, including well-known ones such as Shopify, Magento, ecwid and WooCommerce, among others.

Do I need technical skills or the assistance of a developer to integrate my system with your services?

Most of our integrations are straightforward and user-friendly. With access to your system, we can guide you through the setup process, which is typically quite simple. However, if you're using a highly customized or custom-made system, it's probable that you're already working with a developer. In this case, we would need to communicate directly with them to coordinate the integration process.

What functions does the system integration perform?

To put it simply, our system integration works in two ways. Firstly, it automates the importation of orders: as soon as a customer places and pays for an order on your website, it gets imported into our system for fulfillment. After we've fulfilled the order, we send a notification back to your system to inform you that the order has been dispatched. Secondly, it synchronizes inventory data: this ensures that both our systems reflect accurate stock levels. For instance, if we receive a shipment of your inventory, this information gets updated on your website to make sure the new stock is available for purchase.

Is there an online portal or system that I can use to access your services?

Absolutely! Our system is cloud-based, which means you can access it from any device with a web browser. We can provide multiple logins with varying user permissions, catering to your team's diverse access needs.

Can Inospace also handle the fulfilment of my Amazon orders?

Indeed, we can. We have a straightforward integration with Amazon's Seller Central, allowing us to fulfil orders from Amazon along with your other selling channels. This way, we provide an alternative to Amazon FBA. Depending on certain seller performance metrics, you may even offer Prime listings on Amazon through Seller Fulfilled Prime (SFP), giving you more control over your customer experience, regardless of the channel you sell through.

Does Inospace provide insurance for damaged or lost parcels during transit?

No, we don't offer this service. Each parcel carrier provides a fixed insurance value for potential damage or loss of your products during transit. If such an incident occurs, we will manage the claims with the parcel carriers on your behalf. You would, however, need to supply specific product information to support these claims. We must clarify that we cannot accept any liability for lost or damaged parcels—although rare, this is an inherent risk of using parcel carrier services.

Which parcel couriers does Inospace collaborate with?

We value providing choices for both you and your customer. Therefore, we partner with most of the leading parcel carriers, including DPD Laser, The Courier Guy, Ram, Internet Express and SkyNet. If you have specific carrier preferences, please let us know, and we will do our best to accommodate your needs.

Can I use my own shipping account with Inospace's service?

We require that you use our carrier accounts when availing of our fulfilment service. We strive to provide a wide range of options to ensure there's something that fits your needs. By consolidating all shipments through our accounts, we can offer all our clients a high-value shipping service, irrespective of their shipping volumes.

Does Inospace manage larger items, such as furniture?

Regrettably, we only handle smaller-sized products. Typically, these are items that do not necessitate a two-person lift and weigh under 40kgs. Consider a large box as a general guide to the size of products we can manage.

Find out more
Services & facilities
Services & facilities
What we do
What we do
Our locations
Our locations
Get in touch
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Contact details

Cape Town, South Africa
The Block, 51 Wale Street
Cape Town, 8001
Johannesburg, South Africa
Wynberg Works, 47 5th Street Wynberg, Sandton, 2090
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