You can now store your stock in Inospace's fulfilment warehouses, and we pick, pack and ship your products while allowing you to monitor every order as its being delivered.
Give your customers the e-commerce experience they deserve while enjoying Inospace's range of other innovative spaces and free benefits, all under one roof.
Drop off your stock at our fulfilment warehouses situated in Inospace's secure logistics parks.
Your e-commerce store is connected to our online platform, and we store your stock until your orders come rolling in.
When an order is placed our team of logistics specialists pick and pack your products with your packaging.
We dispatch and track orders based on your courier requirements and send them directly to your customers.
Access real-time reporting for your stock as it moves through the fulfilment cycle.
Our services are compatible with over 20 popular ecommerce platforms, including well-known ones such as Shopify, Magento, ecwid and WooCommerce, among others.
Most of our integrations are straightforward and user-friendly. With access to your system, we can guide you through the setup process, which is typically quite simple. However, if you're using a highly customized or custom-made system, it's probable that you're already working with a developer. In this case, we would need to communicate directly with them to coordinate the integration process.
To put it simply, our system integration works in two ways. Firstly, it automates the importation of orders: as soon as a customer places and pays for an order on your website, it gets imported into our system for fulfillment. After we've fulfilled the order, we send a notification back to your system to inform you that the order has been dispatched. Secondly, it synchronizes inventory data: this ensures that both our systems reflect accurate stock levels. For instance, if we receive a shipment of your inventory, this information gets updated on your website to make sure the new stock is available for purchase.
Absolutely! Our system is cloud-based, which means you can access it from any device with a web browser. We can provide multiple logins with varying user permissions, catering to your team's diverse access needs.
Indeed, we can. We have a straightforward integration with Amazon's Seller Central, allowing us to fulfil orders from Amazon along with your other selling channels. This way, we provide an alternative to Amazon FBA. Depending on certain seller performance metrics, you may even offer Prime listings on Amazon through Seller Fulfilled Prime (SFP), giving you more control over your customer experience, regardless of the channel you sell through.
No, we don't offer this service. Each parcel carrier provides a fixed insurance value for potential damage or loss of your products during transit. If such an incident occurs, we will manage the claims with the parcel carriers on your behalf. You would, however, need to supply specific product information to support these claims. We must clarify that we cannot accept any liability for lost or damaged parcels—although rare, this is an inherent risk of using parcel carrier services.
We value providing choices for both you and your customer. Therefore, we partner with most of the leading parcel carriers, including DPD Laser, The Courier Guy, Ram, Internet Express and SkyNet. If you have specific carrier preferences, please let us know, and we will do our best to accommodate your needs.
We require that you use our carrier accounts when availing of our fulfilment service. We strive to provide a wide range of options to ensure there's something that fits your needs. By consolidating all shipments through our accounts, we can offer all our clients a high-value shipping service, irrespective of their shipping volumes.
Regrettably, we only handle smaller-sized products. Typically, these are items that do not necessitate a two-person lift and weigh under 40kgs. Consider a large box as a general guide to the size of products we can manage.