Our business model has several elements that allow us to deliver value for all our stakeholders.
We are a highly specialised property fund focused on fast-growing logistics real estate. As a pioneer in this space in South Africa, we have a first-mover advantage and almost no direct competition. Our leadership position in the logistics real estate sector produces a high barrier, high growth company.
Our proprietary and sophisticated in-house operating platform is a major competitive strength that grows our portfolio without significant operating cost growth. It allows us to manage a huge volume of customer activity in-house, from enquiries and viewings to lettings, facilities management, invoicing, and renewals.
Our brand is one of our key assets to excite and engage with clients. This drives enquiries and demands for our space. The Inospace brand provides a differentiated market positioning; it is about world-class service to our clients and giving them support beyond the area that they rent from us.
We bring physical space together with services that create an integrated solution, unlike any other. With access to a marketplace of Inospace clients and cutting edge partnerships with world-class vendors, our Inocircle offering is uniquely designed to help small and medium businesses innovate, grow, and thrive. It all adds up to a re-imagined real estate experience.
Inospace is unique in that every leasing and sales touchpoint with our clients, from their initial enquiry to the lease process, is handled by a member of the in-house team. Dealing directly with our clients sits at the centre of our strategy and allows us to manage prices and drive occupancy levels and rental pricing.
We offer our tenants various flexible lease packages and this allows them to exit certain leases on pre-arranged terms. Client flexibility is core to our customer offering. It retains clients in all parts of its business life cycle, attracts significant market demand, drives rental prices upwards, and brings in new types of users looking for on-demand spaces.
We have a customer-first culture. We build direct relationships with the businesses and individuals in our parks. Inospace focuses on providing a service to clients beyond the space they rent. The data and insight gleaned allows us to constantly enhance our product offering and facilities.
Our parks offer a wide variety of spaces in three categories:
Offices: Office spaces for businesses to operate from, or to supplement other industrial or storage spaces in the park - from 10m2 micro offices to mega offices of over 500m2.
Storage: Storage options include warehouse, storeroom and self-storage spaces. Many parks have secure, refurbished container storage options, as well as outdoor yards and storage spaces.
Industrial: We offer a wide range of refurbished industrial units from 50m² all the way to mega units of over 5 000m², all with roller shutters and easy truck access.
Inospace clients are connected via networking and business programmes run by our park managers and our online Inocircle platform. Being a part of our business network creates long-term business relationships. It also provides our clients with a range of benefits - from marketing their businesses to collaboration with the Inospace community.
Our focus on many small and medium-sized businesses decreases concentration risk and creates a diversified Inospace business community.