Frequently asked questions

What sizes of warehouse space are available?
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We offer a range of warehouse sizes from 40m² to over 10 000m², depending on the serviced logistics park. Units are suitable for storage, light manufacturing, distribution and logistics operations.

What features are included in an Inospace warehouse unit?
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Most warehouse units include key operational features, with specifics varying by unit and location. Typical features include: generous internal height, natural light, 3-phase power, roller shutter access, office components in many units, bathroom facilities, and direct loading access.

What activities and industries are Inospace warehouses suited to?
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Warehouses are suitable for storage, distribution, light manufacturing, assembly and logistics-related activities. Common users include e-commerce and fulfilment businesses, FMCG and wholesale operators, trades and service providers, healthcare supply chains, and public-sector/government departments. Hazardous materials, illegal goods and any activities that breach zoning or park rules are not permitted.

Can I customise the warehouse space?
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Yes. You may add internal partitioning, mezzanines, office fit-outs, racking or branding, subject to park approval and compliance with park rules and local regulations.

How secure are Inospace warehouse serviced logistics parks?
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Most parks feature 24/7 CCTV, access-controlled entry, on-site security and perimeter security such as electric fencing. Individual units are lockable, and additional security measures can be implemented where required.

What lease terms are available for warehouses?
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We offer flexible lease options tailored to business needs. This includes shorter-term and longer-term options with transparent operating costs.

Are there shared facilities available in the park?
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Yes. Many parks include business hubs with meeting rooms, kitchenettes, shared work areas and courier facilities available to clients within the park.

Can I combine warehouse space with office space or business storage?
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Yes. Many clients lease warehouse space alongside on-site office space or business storage, allowing administration, stock management and fulfilment to operate from one address within the same secure park.

What sizes of self storage units are available?
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We offer a variety of storage unit sizes, from 5m² to over 30m². Options typically include small, medium and large storage units - use our size guide to find the best fit for your needs.

How much does self storage cost and how do I reserve a unit?
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Self storage pricing starts from R1 299 per month and ranges by unit size and location. Contact us for a quick quote or try our online estimator. You can reserve online, over the phone, or visit us in person - it takes just a few minutes to secure your space. Monthly payments can be made by debit or credit card.

How should I pack and prepare my items for storage?
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We recommend using sturdy boxes, clearly labelling items, and stacking heavier boxes at the bottom. Our team can also provide a packing checklist.

What items can’t I store in a self storage unit?
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For safety and legal reasons, you are not allowed to store certain items, including but not limited to flammables, explosives, perishable goods, illegal items or live animals.

Do I need insurance for my stored items?
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Insurance is not compulsory, but it is strongly encouraged. Clients are responsible for their goods and items are stored at your own risk.

How secure are the storage units?
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Our facilities feature 24/7 CCTV, access control and on-site security. Your unit is also individually locked.

What is Executive Storage and who is it for?
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Executive Storage is our premium storage option, featuring access to on-site business hub amenities such as meeting rooms, shared workspaces, and a logistics coordinator (where available). It is ideal for SMEs, entrepreneurs, e-commerce businesses and clients with high-value storage requirements.

What are the access hours and rental terms for self storage?
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Access hours vary from site to site - please confirm the exact hours with your on-site storage manager. All self storage rentals are month-to-month with no long-term commitment.

What types of office space does Inospace offer?
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We offer private office units within secure serviced logistics parks, ranging from small team offices to larger standalone offices and duplex office components within warehouse units. We are not a co-working provider where individuals can rent hot desks or meeting rooms by the hour - shared facilities are available to clients who lease space within our parks.

What is included in an Inospace office space?
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Depending on the unit and park, office spaces may include: a private, lockable office; access to meeting rooms and shared business hub facilities; kitchenette and bathroom facilities; 24/7 park access; park management, security and access control.

Are Inospace offices furnished?
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No. Our offices are rented unfurnished. Clients are welcome to bring their own furniture and equipment and fit out the space to suit their operations.

Can I customise my office?
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Yes. You may install partitioning, branding and internal fittings, subject to park approval and compliance with park rules and applicable regulations.

Is internet available?
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WiFi is available at most parks and most units are fibre-ready. Specific service options are confirmed at the time of leasing. If you need help with connectivity, speak to your leasing executive about arranging preferential rates through a preferred supplier or third-party provider.

How secure are office spaces?
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All office spaces are located within secure serviced logistics parks featuring 24/7 CCTV, controlled access gates, perimeter security and on-site security personnel. Individual offices are lockable.

What lease terms are available for offices?
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We offer flexible lease structures tailored to business needs, including shorter-term and longer-term options with transparent operating costs.

What businesses are best suited to Inospace office space?
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Our offices are ideal for working professionals, SMEs, entrepreneurs, small teams and growing businesses across a wide range of industries. This includes consultants, creative and professional service firms, technology teams, financial services providers and larger operations such as call centres that require secure, scalable office space within a serviced business environment.

Do you offer short term leases?
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Our InoLeases are 2, 3 and 5 years but include options for a 30 day exit clause or a halfway exit clause in your favour. Please see examples below:

A 2-year lease with a 30 day exit clause means that you can give 30 days’ notice at any time during your lease. This gives you the same flexibility of a short term lease but with long term security in your favour.

A 2-year lease with a halfway exit clause allows you to leave halfway through your lease but with an option to stay for another year. This gives you the same flexibility of a 1 year lease but with long term security in your favour.

What happens if I outgrow my space?
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If your business is growing and needs more space, that’s no problem. If we have something suitable, we’ll be happy to discuss upsizing your space.

What happens if my business needs to move?
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If you need to move to a different part of town, or a different kind of space, we understand that this can happen. We’ll be happy to discuss terms for an alternative space in one of our parks.

Can I buy my unit?
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If your unit is for sale, we would be happy to chat to you about buying your unit at a preferential rate.

When is my rent due each month?
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You can choose to pay on either the 1st or the 10th of the month as long as a debit order is in place. If there is no debit order in place, then your rent will be due on the 1st of each month.

How often do I pay my rent and will it increase in future?
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Your rent must be paid every month on the agreed date and will increase every 12 months. The escalation percentage is agreed to, upfront, in your lease.

What happens if I pay my rent late?
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Your rental should be paid monthly via a debit order, which gives you peace of mind that it won’t be paid late. If for any reason your rent is late there is a penalty fee of 10% of the value of your rent plus interest fees (calculated at prime interest rate).

How does a debit order work if I have to pay recoverables every month?
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If your debit order includes recoverables that can fluctuate month to month, you can set a limit to your debit order. As an example you can set your debit order limit at no more that 20% above your rental cost.

Am I liable for agent’s commission?
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No. Any commission payable is covered by Inospace.

Is there a manned reception?
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Only Inospace parks with Business Hubs have a manned reception run by a Park Supervisor.

What does the Park Supervisor do?
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Our Park Supervisors are there to welcome your guests, provide information and interact with couriers and delivery people. They are part of the portfolio team who assist with looking after clients and the overall maintenance of the park.

What does the Portfolio Manager do?
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Each Inospace park has a dedicated Portfolio Manager who is your first port of call for all enquiries, requests, planning and maintenance issues. The Portfolio Managers and their teams are there to ensure everything runs smoothly and optimally.

When can I move in?
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You can move into the park once your deposit has been paid and in-line with the agreed move in date.

Disclaimer: the information provided is subject to the terms and conditions agreed to on signing a lease agreement.
About Inospace