Our personalised fulfilment service helps you unlock profits, optimise your online store and deliver a better customer experience.
Store your products with us and our team will pick, pack and ship your orders accurately and on time. You stay in control with clear visibility of stock, orders and deliveries while we manage the operational load.
To put it simply, our system integration works in two ways. Firstly, it automates the importation of orders: as soon as a customer places and pays for an order on your website, it gets imported into our system for fulfilment. After we've fulfilled the order, we send a notification back to your system to inform you that the order has been dispatched. Secondly, it synchronises inventory data: this ensures that both our systems reflect accurate stock levels. For instance, if we receive a shipment of your inventory, this information gets updated on your website to make sure the new stock is available for purchase.
Absolutely! Our system is cloud-based, which means you can access it from any device with a web browser. We can provide multiple logins with varying user permissions, catering to your team's diverse access needs.
Our services are compatible with over 20 popular ecommerce platforms, including well-known ones such as Shopify, Magento, ecwid and WooCommerce, among others.
Most of our integrations are straightforward and user-friendly. With access to your system, we can guide you through the setup process, which is typically quite simple. However, if you're using a highly customized or custom-made system, it's probable that you're already working with a developer. In this case, we would need to communicate directly with them to coordinate the integration process.
Indeed, we can. We fulfil orders for Takealot, Makro Marketplace, and Amazon, ensuring full compliance with each platform’s packaging, shipping, and delivery requirements.
No, we don't offer this service. Each parcel carrier provides a fixed insurance value for potential damage or loss of your products during transit. If such an incident occurs, we will manage the claims with the parcel carriers on your behalf. You would, however, need to supply specific product information to support these claims. We must clarify that we cannot accept any liability for lost or damaged parcels - although rare, this is an inherent risk of using parcel carrier services.
We value providing choices for both you and your customer. Therefore, we partner with most of the leading parcel carriers, including DPD Laser, The Courier Guy, Ram, Internet Express and SkyNet. If you have specific carrier preferences, please let us know, and we will do our best to accommodate your needs.
We require that you use our carrier accounts when availing of our fulfilment service. We strive to provide a wide range of options to ensure there's something that fits your needs. By consolidating all shipments through our accounts, we can offer all our clients a high-value shipping service, irrespective of their shipping volumes.
We currently handle smaller items up to 40 kg (roughly the size of a large moving box). Unfortunately, we’re not equipped to manage oversized items or freight that requires a two-person lift.
Fulfilment is the process of storing, packing, and shipping your orders to customers. At Inospace, we offer a flexible, all-in-one service tailored for small and growing e-commerce businesses. This includes receiving your inventory, storing it safely, picking and packing orders, and arranging fast delivery through trusted couriers.
Unlike large-scale 3PL providers, we’re designed for flexibility. You don’t need massive volumes or long-term contracts to get started. Our fulfilment service is housed inside a multi-use park where you can also rent office, workspace, or storage units as your business grows. You also get real-time support from our onsite logistics team and access to facilities like boardrooms, kitchens, and Wi-Fi-equipped hubs.
